Free Shipping in Germany over 10€/ Free international shipping over 40€

FAQ


HOW MANY CARDS DO I HAVE TO BUY?

There is no minimum order - you can buy a single card or as many cards as you would like.

CAN A BUSINESS ORDER CARDS?

Yes, of course. If you order has a minimum of 50 cards you will get a good price reduction. If you can't find what you are looking for, I will gladly design and paint a personalized design for your company. Please get in touch: hello@deborahgo.com.

WHERE IS MY ORDER?

I ship orders twice a week, but once I drop your order at my local post office here in Hamburg, or it has reached your country’s custom borders, it’s beyond my control. For your peace of mind, here are some rough shipping time estimates.

Germany: 1-2 working days
EU: 1 week
Everywhere else: 2 - 4 weeks
In the event that your order has not been delivered within these delivery times, as a first step please check with your local post office. If it is not awaiting collection, please contact me at hello@deborahgo.com

WHERE IS MY TRACKING NUMBER?

Once I ship your order you will receive an email with your tracking number! Please allow 24-48hrs for the tracking number to work.

WILL I GET CHARGED CUSTOM FEES?

I'm unable to know for sure if this will happen to your package. If you have any concerns, please contact your local postal service for information on receiving international mail. I'm not responsible for any taxes, duties, import fees or customs fees levied once the merchandise reaches your country.

If you have any other question please contact me at hello@deborahgo.com